01
Permit and licensing workflows
Application routing, completeness checking, and status notification are mechanical, and they are the whole of what most applicants experience as slowness.
Automation for Public Sector
Public sector automation succeeds when it targets backlog and turnaround time rather than headcount. Those are the outcomes constituents notice and leadership can defend.
Where to start
What we would automate first
Not everything should be automated. These are the processes in the public sector where the return is clearest and the risk is lowest, and the ones we would plan first.
02
Records requests and disclosure
Search, redaction support, and tracking are labor-intensive and deadline-bound, a combination that produces backlog reliably.
03
Case management coordination
Handoffs between departments are where cases stall. Automated routing and escalation makes the stall visible and then removes it.
Is this you?
Three signs there is work worth doing
If you recognize your own operation here, a consult will be worth your money. If none of it lands, we will tell you that too.
- 01Applicants cannot see where their request stands
- 02Records requests run past statutory deadlines
- 03Cases stall between departments without anyone noticing
Put us on one the public sector process
A paid working session on the single process costing you the most. You leave with an implementation plan: what to automate, in what order, and what it costs to build. Your developers build it, or a partner does.
Book a consultRelated thinking
Our thinking on the public sector
Our latest work on the public sector sector.
